KYC & onboarding
Every member is verified before capital is committed. KYC is performed by Earnex LLC as the regulated party of record; Sentra retains only the documents it needs to operate the platform.
Segregation of duties
Sentra never handles client funds. All deposits, withdrawals and custody flow through Earnex's regulated rails, entirely outside the platform's reach.
Disclosures
Every mandate carries its own risk disclosure and subscription document. Members acknowledge each in writing before allocation. Nothing appears in your account without a documented instruction.
Dispute resolution
Trading disputes are handled under the Earnex client agreement. Platform disputes are handled by Temra Sentra Ltd under our platform terms. Members are notified in writing which route applies.
Data & retention
Personal data is processed under our privacy notice, retained for the periods required by applicable law, and shared with Earnex only as needed for account operation.
Change management
Material changes to platform terms, fees or mandate structure are communicated in writing with reasonable notice. Members always know what is changing and when.
The compliance line, verbatim.
Temra Sentra Ltd — Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia. Sentra is a technology platform operated by Temra Sentra Ltd and is not a broker. All trading, custody and account services are provided by Earnex LLC (Reg. No. 1949 LLC 2022, St Vincent and the Grenadines).